Gift Certificate B&B owner FAQ

What is the OZBedandBreakfast.com Gift Certificate program?
This program is a risk-free way for innkeepers to find new guests, and is entirely separate from the gift certificates you sell at your inn, or those offered by your state or local association. OZBedandBreakfast.com promotes its gift certificates to tens of thousands of travellers throughout its website, via special emails and newsletters, through press releases and media advertisements, and through partner distribution websites that specialize in the sale of gift certificates and gift registries.

How does the program work?
Gift certificates are purchased via the OZBedandBreakfast.com website, in either printed or electronic form. Guests present their gift certificates when payment is made. All redemptions and most payments are made online. If you do not have Internet access, we apologize, but this program will not work for you.

Do I have to be a member of OZBedandBreakfast.com to participate in this program?
Yes. You need to be a Blue Ribbon member.  If you are NOT a member, please click here to register.  If you are a member, logon to your profile and your membership details.

How do I redeem the gift certificates?
Once you sign up for this program, we will send you detailed instructions on how to easily redeem the certificates online. You can also log in to your profile with your email address and password. From your profile, select "Gift Certificates" from the menu, then click Gift Certificate Redemptions to redeem certificates and track the status of your payments. OZBedandBreakfast.com will pay you 85% of the dollar amount of every certificate you redeem. Payments are made via Direct Deposit, officially known as Electronic Funds Transfer (EFT) to your bank account within four business days. Nothing to fold, lick, address or stamp. And best of all, no wait for your money!

What is Electronic Funds Transfer (EFT)?
More commonly known as Direct Deposit, the ASIC explains that Electronic Funds Transfer (EFT) provides for electronic payments and collections. "EFT is safe, secure, efficient, and less expensive than paper check payments and collections."

How will people know I'm participating? How will travellers buy the gift certificates?
Travellers can use several different search tools on OZBedandBreakfast.com to find properties that accept our gift certificates. A gift certificate participation icon will also be displayed in search results listing. Travellers buy the gift certificates online and receive the certificate(s) via email or standard mail shortly there after. They have up to one year to redeem certificates at any of the participating properties.

What does it cost me?
Although OZBedandBreakfast.com retains a 15 percent commission on the face value of each gift certificate, your actual cost will be closer to 7.5 percent, since guests often spend double the value of their certificates.  You must also be a Blue Ribbon member.

Who's eligible?
Any Australian based bed and breakfast.

Do Gift Certificates expire?
Yes. Gift Certificates are valid for one year from the date of issue, except where prohibited by law.

Are Gift Certificates transferable?
Yes. Although the name on the certificate does not need to match the guest's name, the certificate and order numbers must be accurate for redemption.